Wednesday 8 July 2009

You don't get if you don't ask....

Do you ever get the feeling that all special offers and reduced rates are for 'new customers only'?

This may be the case with some companies but a lot of firms have special retention departments that have the authority to give existing customers comparable if not better deals.

* Ring your cable provider and tell them that you are considering cancelling and switching to an alternate provider. Tell them its because you can't afford the current price or that you can get a better deal elsewhere and you should be offered something to tempt you to stay. When I called Sky to cancel, I was offered Sky half price for 6 months!

* Speak to your internet provider and tell them that you have been offered a similar service for cheaper. I contacted AOL and my monthly package was reduced by £7.00 a month.

* Tell your credit card provider that you are thinking of balance transferring your balance elsewhere and see if they will reduce your interest rate to keep your custom.

* Mobile Phone companies offer some fantastic deals to customers who are nearing the end of their contracts. Research the best offers available and then contact them to tell them you will be cancelling when your contract expires, if they try and retain you, tell them about the best offer you have seen elsewhere and ask if they can better it.

A couple of phone calls could do wonders for your monthly budget

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